Privacy Policy for Sleek Bill

Information We May Collect

Sleek Bill may collect information directly from users, automatically through service usage, or through payment, support, marketing, and partner channels. The exact data collected depends on the product, plan, and features used.

• Account information: name, business name, email address, mobile number, password/login details, account status, and product preferences.
• Billing and payment information: subscription details, invoices, license fees, GST/tax-related payment information, payment method references, and transaction records.
• Business document data: invoice, quotation, delivery note, client, vendor, item, stock, payment, and report-related information entered by users into Sleek Bill.
• Support and communication data: messages, feedback, support tickets, emails, calls, and product inquiry information.
• Technical and usage data: device type, browser, IP address, login history, feature usage, error logs, cookies, and analytics information.

How We Use Information

We use information to operate the Sleek Bill Solution, provide access to software features, maintain user accounts, support billing and subscription workflows, improve the product, and communicate important service information.

Cookies, Analytics & Tracking

Sleek Bill may use cookies or similar technologies to remember user preferences, make login and navigation easier, improve website performance, understand product usage, personalize communication, and support security monitoring.

• Essential cookies may be used for login, authentication, session management, and account security.
• Analytics cookies may help us understand which pages, features, and flows need improvement.
• Marketing or communication cookies may be used to improve campaign relevance and customer experience.

• We may use cookies and may store information in the cookies, mainly in order to remember information when you use the website and/or the Solution and/or to enable an easier interaction with you and/or to maintain different session(s) in relation with the website and/or the Solution.
• As it is common practice with almost all professional websites, we are using cookies, which are tiny files that are downloaded to your computer, to improve your experience. We use cookies for a variety of reasons mentioned below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
• You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore, it is recommended that you do not disable cookies. If you create an account with us, then we will use cookies for the management of the signup/registration process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in, so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in. The site may offer newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
• From time to time we may offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages. When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences. In some special cases, we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
• This site (may) uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you. From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most. The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ. We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
• In some cases, we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you.
• Hopefully that this has clarified things for you and as it was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information, than you can contact us through email at email support@sleekbill.in.
• Different technologies such as cookies, beacons, tags, scripts, etc., are used by us and our partners. These technologies are used in analyzing trends, administrating the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis. We may also use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.
• We also may use Google Adwords Conversion tracker which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through the website. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. These cookies expire within 30 days and do not contain information that can identify you personally. Please refer to the Google Advertising Privacy Notice for more information about Google Conversion Tracking and the ability to opt out.
• We may collaborate with different third parties to manage our advertisements on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based advertisements, you may opt-out by clicking here (or if located in the European Union click here).
• You may log in to the site and/or in order to use the Solution using authentication providers such as Facebook Connect and/or Google Login Service. These services will authenticate your identity and provide you the option to share certain information with us such as your name and email address to pre-populate our sign up form.

When Information May Be Shared

Sleek Bill does not sell user data as a standalone product. However, information may be shared where required to provide the service, process payments, comply with legal requirements, enforce agreements, protect safety, or work with authorized partners and service providers.

• Payment and subscription partners: for license fee processing, billing, taxation, reconciliation, refunds, and subscription management.
• Service providers: hosting, cloud infrastructure, analytics, email delivery, support, security, and product operations.
• Distribution or business partners: where Sleek Bill is distributed through authorized partners or payment is processed through partner accounts.
• Legal and security needs: when disclosure is reasonably necessary to comply with legal process, investigate violations, detect fraud, address technical/security issues, or protect rights and safety.

Security, Account Responsibility & Backups

We use reasonable care to protect information and maintain the Sleek Bill Solution. However, no internet-based service can be guaranteed to be fully secure, uninterrupted, or error-free at all times.

• Users are responsible for maintaining the confidentiality of account login credentials and password security.
• Users should immediately inform Sleek Bill if they suspect unauthorized account access or a security issue.
• Users are responsible for maintaining appropriate backup copies of their business documents, invoices, reports, and related data.
• Sleek Bill may perform updates, maintenance, security improvements, and feature changes from time to time.

User Rights & Choices

Depending on applicable law, users may have rights related to their personal data. These rights may include access, correction, objection, withdrawal of consent where applicable, and other rights available under mandatory data protection regulations.

Changes to this Privacy Policy

Sleek Bill may update this Privacy Policy from time to time to reflect product changes, legal requirements, security improvements, or business operations. Continued use of Sleek Bill after changes are published means users accept the updated policy.

Users are encouraged to review this page periodically, especially when creating an account, renewing a subscription, using new features, or submitting additional information.

MISCELANEOUS

The Provider reserves the right to update and change the Privacy Policy from time to time without notice. You agree that it is your exclusive responsibility to check the Privacy Policy each time you are using the Solution and/or the site. Continued use of the Solution and/or the site after any such update and change of the Privacy Policy shall constitute your consent to such update and change of the Privacy Policy. In case you don’t agree with such update and change of the Privacy Policy you have the right to terminate the license agreement and your account with immediate effect, this being the only remedy applicable in such case. When we change the Privacy Policy in a material way, we shall use reasonable endeavours in order that a notice to be posted on our website along with the updated Privacy Policy.

Capitalised terms used in the license agreement, but not defined herein, shall have the same meaning set forth to those terms in the license agreement.